Important: Penta is not a bank as such but a platform that offers online bank accounts for small and medium-sized businesses and startups. The company providing banking services for Penta is Solarisbank.
That is the reason why you need to connect your account directly via the platform operated by Solarisbank.
Take the following steps to connect your Penta account to the Airbank App.
First, please go to the "Connect new bank" button in the upper right-hand corner of the dashboard & click on it.
Type in "Penta" (in the search field - see screenshot below).
Now, click on "Solaris":
The following loading message will appear.
After a few seconds, you should be redirected to the log-in page of Solarisbank.
At this stage, there are 3 possible scenarios.
Please go to the relevant section of this article based on your my.Solarisbank setup.
1. If you don't yet have a my.Solarisbank account yet
If you are not sure whether you have a my.Solarisbank account or not, follow the stepts described in this part of the article.
Otherwise you can scroll down to the next step below.
Important: You need to create a my.Solarisbank account and link it to your Penta account before you can connect it with Airbank. This process should not take longer than 5 minutes.
First step: click on Register if you are on the Login screen
Second step: claim your account using your email address and your mobile number.
Third step: you will now receive a temporary password (sent directly to your email address). This temporary password is to be used for choosing a permanent password.
Now, provide your email address and the temporary password.
Sample email (as sent from Solarisbank):
Fourth step: create a secure password for the my.Solarisbank platform
Now, you can continue with step 2.
2. If you already have a my.Solarisbank account but your Penta account is not linked to it yet:
If your account is already linked to my.Solarisbank, you can skip to step 3.
If you are currently logged out, enter your email address and your password and click on "Login".
Now, choose "Link a new bank account to my.Solaris".
Please enter your IBAN and the phone number connected to your my.Solarisbank account & then click on "Continue".
You will receive a text message with your TAN code & will be prompted to enter the SMS TAN.
Confirm SMS TAN code
Now, you will receive an empty transaction, sent directly to your connected bank account with a 6-digit code. This is your bank TAN.
You now have claimed your bank account and should see the following confirmation:
You can now proceed with step 3
3. If you have your bank linked to a my.Solarisbank account and only need to approve the connection request to connect with the Airbank App.
Login to your my.Solarisbank portal and approve the connection request from Airbank's API "Safe Connect UAB"
Congratulations! Your Penta account is now connected!
You should now be redirected to the Airbank App. You will now see the logo in upper left-hand corner of the your banking dashboard.
Important: Please do not hesitate to get in touch with Airbank' s support team should you experience any issues or require additional support.
Just use the chat function on the Airbank homepage or in Airbank App (the speech bubble symbol in the lower right-hand corner) or send an email to: firstname.lastname@example.org.