Depending on your bank, the actual number of accounts, as well as the number of bank transactions, it may take a certain time before your data is fully displayed in the Airbank app.

For us here at Airbank, the security of your data is of the utmost importance.

That is why our system is designed in a manner that ensures that data is only transmitted once a secure and stable connection between our servers and the servers of your bank has been established.

As a result, data loading times may vary.

Here is an overview of the different average loading times (depending on the number of transactions loaded):

  • 1-500 transactions: a few seconds

  • 500-2,500 transactions: a few minutes

  • 2,500-50,000 transactions: Less than 10 minutes

  • More than 50,000 transactions: Over 10 minutes

It is important to understand that a number of different factors can affect the loading speed.

For example, the stability of the Internet connection (of the banks involved), the response time of the bank servers, as well as the use of firewalls or various other security software solutions can directly influence the speed.

Important: Please do not hesitate to get in touch with Airbank' s support team should you experience any issues or require additional support.

Just use the chat function on the Airbank homepage or in Airbank App (the speech bubble symbol in the lower right-hand corner) or send an email to:

Related useful articles:

The wrong account is displayed in my dashboard

What to do when my business bank account is not displayed in my banking portal

Why does the account connection process differ from bank to bank?

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