Onboarding to Airbank is straightforward and should not take any longer than 6 minutes.

Just watch this explanatory video or have a look at the step-by-step guide below.

The Airbank onboarding process in detail

1. Start the signup process and enter your email. Once you entered your email address Airbank will ask you to confirm your email address.

Please click on the link in the email. If you would like to choose a different email address, 'Try another email' will return you to the initial registration page.


2. Once you completed the verification of your email address, create a strong password. In order to maximize the security of your account, we recommend an 8-digit (minimum) password incl. at least 1 letter, 1 number, and 1 symbol. Once you have finished the onboarding you can change your password in the App at any point.


3. Once you completed the verification of your email address, continue by entering your name and the name of your company


4. Next, secure your account with your telephone number. Once you click on "Next", a 6-digit is sent to the phone number you provided.

Please enter the code to complete the 2-factor-authentication process.


5. Once done, you can start connecting your first bank account.

Select your bank account from the list and authorize the request by clicking "Next".

In case you don't want to add your bank account you can skip this step.


6. Now, the onboarding flow will take you to the online portal of your bank. With over 2000 banks that we connect to, each interface or dashboard can look a bit different but the function is basically the same.

As soon as you authorized access to your account, you are ready to go.


Congratulations! You now have full access to Airbank.


Important: Please do not hesitate to get in touch with Airbank' s support team should you experience any issues or require additional support.

Just use the chat function on the Airbank homepage or in Airbank App (the speech bubble symbol in the lower right-hand corner) or send an email to: help@joinairbank.com.

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